Frequently Asked Questions
Welcome to the Eastlakes Self Storage FAQ page! Here, we answer some of the most common questions our customers have. If you have any additional queries, please don't hesitate to contact us.
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Which customers do you serve?
We cater to private and business customers, offering safe storage units and accessible self-storage.
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Are you experienced?
Yes, we have been operating since 2001 and have years of experience.
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Do you offer quotes?
We can provide you with a great quote and fantastic follow-up service.
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Are your self-storage units under video surveillance?
Yes, our self-storage units are under 24-hour video surveillance.
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Which areas do you service?
We service Lake Macquarie, Newcastle and even as far as Sydney and the Central Coast.
What Items Are Unable to be Stored?
At Eastlakes Self Storage, you can store various items, including furniture, documents, seasonal items, and more. However, certain items are prohibited for safety and legal reasons:
- Illegal Goods - Storing stolen property or other illegal items is strictly prohibited.
- Perishable Food Items - These can attract pests, mildew, mould, and spoil over time.
Hazardous Materials
Items that are explosive, flammable, or toxic cannot be stored. This includes:
- Radioactive materials
- Turpentine
- Grease
- Gasoline
- Kerosene
- Compressed gas
- Propane tanks
- Acetone
- Acid
- Chlorine bleach
- Oil
- Fireworks
- Fertiliser
- Paint thinner
- Paint
- Wet Items - Ensure all items are dry before storage to prevent mildew and mould.
- Ammunition and Weapons - Firearms and explosives are not allowed due to safety and liability concerns.
For any other questions or specific storage requirements, please feel free to contact our team for assistance.
Find answers to your storage questions. Call us at 02 4972 1185.